The location here is great, the staff is friendly, and there are many nearby food options within walking distance as well as a good variety of choices for breakfast.

The property was newly remodelled and we had a nice stay. The staff were very-very nice and extremely accommodating and took care of us. The location of the hotel was favourable - not too far from Museo Rigo Tovar. Furthermore, in the middle of jackson.

The location of this hotel short walk to the central square was good. It also was in the middle of jackson

Convenient Location: this place is right by the central square, making it super easy to explore the area. the staff is top-notch, always going above and beyond to help out and provide awesome services. Our room was equipped with central heating to keep us cozy, an individual safe for our belongings, and a flat-screen TV for entertainment 🌟.

Our stay was flawless, but unfortunately, it was too short - only 5 nights! 🌟

The room was spacious, with both a shower and bath sheets provided for guests' convenience. the street view was an added bonus.

The breakfast was exceptional, staff accommodating, helpful, and friendly.

Everything great.

My recent stay at Ritz was delightful. The breakfast at the restaurant surpassed my expectations, offering a wide variety of delicious options. The staff went above and beyond to ensure my comfort and satisfaction. I highly recommend this hotel.

The location is great, right near the central square. You can easily walk to shops and restaurants. The rooms are spacious and clean with comfortable beds. The bathroom is modern and well-maintained. The staff is friendly and helpful, always ready to assist with any requests. The breakfast at the restaurant is delicious, with a wide variety of options to choose from. a pleasant stay with convenient amenities and a central location.

The hotel lacks security overnight in the parking lot.

The hotel is conveniently located near the central square, making it easy to explore the city's attractions. The staff is friendly and accommodating, providing helpful service throughout our stay. Additionally, the breakfast at the hotel's restaurant offers a variety of delicious options, ensuring a satisfying start to the day.

The noise levels in the hotel can be disruptive, as guests on the phone can be heard late into the night.

The breakfast options at the restaurant are plentiful, surpassing other hotels in terms of variety and quality. The staff is exceptionally accommodating and helpful, going above and beyond to assist guests.

During our romantic escape, we enjoyed the delicious breakfast at the hotel's restaurant. The location of the hotel was convenient for us as it was close to several tourist attractions. Additionally, we appreciated the helpfulness of the staff who made our stay more comfortable.

The disco and bar on the first floor made it difficult to sleep, even in our room on the second floor. Unfortunately, there was also no security in the parking lot overnight which left us feeling uneasy about our vehicle's safety.

We had a great stay at this luxurious hotel! The location is perfect, as it is just a short walk from the central square. The room amenities exceeded our expectations, with ironing facilities, a dressing area, and even a dining table. The staff provided excellent customer service and made us feel truly pampered. We enjoyed the delicious breakfast at the restaurant, which offered a wide variety of options. The free toiletries provided were a nice touch, and the flat-screen TV in the room provided entertainment during our downtime. The hotel also offers convenient facilities such as Wi-Fi, a bar/lounge area, a restaurant, and an exercise gym. this place offers enhanced comfort and quality services.

We highly recommend this hotel to families looking for a luxurious and comfortable stay.

my recent stay in matamoros was great, but nothing compared to my longer stay at this hotel. ritz truly exceeded my expectations with their super accommodating staff and the amazing breakfast at their restaurant. highly recommended!

Noisy neighbors.

I had a fantastic stay at the hotel. The staff was very accommodating and helpful, making my experience even better. The location was perfect, as it was near the central square, allowing me to easily explore the city. The cleanliness of the hotel was impressive, and the facilities provided were top-notch. Additionally, the breakfast offered at the restaurant was well worth it, unlike other hotels that offer less on their breakfast.

No negatives.